30. Regarding the new-product development process
a) screening criteria should be
mainly quantitative - because qualitative criteria require too much judgement.
They may require to much judgement, but they
are necessary, so this statement is false.
b) concept testing tries to see
how the new product works in the hands of potential customers.
Indeed, once the idea moved past the screening
test, the company asks for some input from potential users of the product.
c) it tries to "kill" new ideas
that are not likely to be profitable.
This may be a consequence of the process, but
it doesn't necessarily try to do that, on the contrary, it tries to find
ideas that will be profitable in the long run. So this statement is false.
d) market tests should be conducted
for all new product ideas before commercialization.
Market testing can be a difficult decision, since
it allows competitors to see what you have in store and if one of them
has a similar idea somewhere in its laboratory, that might do your new
product more harm than good (this is what happened to Labatt Dry beer).
e) all of the above are true.
Well, obviously not.
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