|
PRODUCTION
AND OPERATIONS MANAGEMENT DEPARTMENT 2-508-97 Production and Operations
Management Winter
2005 COURSE
OUTLINE |
|
Lecturer : Office :
Telephone : Email : |
5.807 (514)
340-6363 |
|
Secretary : Office :
Telephone : |
Emmanuel
Francx 5.864 (514)
340-6274 |
Course
Description
This
course is the English equivalent to “Gestion des
operations et de la production 2-500-96”. The course is designed to give a broad
yet thorough understanding of the role and function of production and operations
management (POM) within a business. Videos and case studies will be used to
provide the students with the conceptual framework of POM. These concepts will
be applied to both manufacturing and service firms. The major elements covered
in this course are: system design, quality control & management, and supply
chain management. After completion of this course students should have an
excellent understanding of POM as well as a solid base to major in this
field.
Course
Objectives:
To
develop an appreciation and understanding of the concepts, principles, and
applications of Production and Operations Management (POM).
·
Introduction
to the main concepts of POM.
·
POM
within the enterprise.
·
Familiarization
with the main methods and techniques of POM.
·
Initiation
to the identification and the resolution of POM problems.
Course
Material
Required:
·
Combo
Pack Textbook & Study Guide ISBN: 0070953384,
Which includes:
The
course textbook: Stevenson & Hojati (2004)
2nd Canadian edition
ISBN
0070911894,
As
well as the student study guide Stevenson
& Van Ness US
ISBN
0072869119.
References:
·
Chopra,
S., Meindl, P.,
(2004) Supply Chain Management, Pearson-Prentice Hall, Upper saddle
river, New Jersey, 2nd edition.
·
Fitzsimmons,
J. Fitzsimmons, M. (2004) Service Management: Operations, strategy, 7
Information Technologies,
·
Stock,
J., Lambert, D., (2001) Strategic Logistics Management, McGraw-Hill Irwin New
York, New York, 4th edition.
·
Vollmann,
T., et al. (2005) Manufacturing
Planning and Control for Supply Chain Management
5th edition,
Online
References:
Course
Web Site
www.hec.ca/sites/cours/2-508-97
McGraw-Hill’s
http://www.mhhe.com/omc/index.html
Operation
Management 2nd Canadian ed. companion website
http://highered.mcgraw-hill.com/sites/0070911894/information_center_view0/
Plagiarism
Students
are asked to read article 12 of the rules of the HEC Montréal programs regarding
plagiarism and to take note of the multiple forms of plagiarism (12.1)
and the penalties that extend to expulsion from HEC (12.2).
All cases of plagiarism will be reported to the program committee, which will
analyse the situation and the circumstances and will decide on the sanction to
apply.
Reserve:
The
following material has been placed in reserve at the library under the
lecturer’s name.
·
American
Psychological Association (APA) (2001) Publication Manual,
Washington
D.C.
·
Chopra,
S., Meindl, P.,
(2004) Supply Chain Management, Pearson-Prentice Hall, Upper saddle
river, New Jersey, 2nd edition.
·
Gelfrand,
H. (APA) (2002) Mastering APA Style, Washington
D.C.
·
Glossary
for Production and Operations Management. (Reserve: #3).
·
Stock,
J., Lambert, D., (2001) Strategic Logistics Management, McGraw-Hill Irwin New
York, New York, 4th edition.
·
Past
Mid-term Examinations 2-500-98: A98, H99, and A99. (Reserve: P
392).
·
Stevenson
W., Hojati M., (2004), Operations Management
2nd Canadian edition, McGraw-Hill Ryerson
·
Stevenson
W., Van Ness P., (2005) Study guide for use with Operation Management
8th
·
Vollmann,
T., et al. (2005) Manufacturing
Planning and Control for Supply Chain Management
5th edition,
Evaluation
·
In
class case analysis
10 %
·
Paper
on a subject of interest
20%
·
Mid-term
Examination
30 %
·
Final
Examination
40 %
Notes
1.
In
class case analysis will be done in small groups during the class. These cases
will be taken from the textbook or from videos projected in class. Textbook cases must be read prior to
class!
2.
“Paper
on a subject of interest” can be done in teams of two persons or on an
individual basis. The paper length should be between 10-15 pages, or 15-20 pages
for teams. Topics will be discussed in class at the 3rd session. The papers are due before the end of the
10th session, they must be handed-in both electronic and hard copy format. No papers will be accepted after that
time.
3.
This
class is a “virtuose class” as such technologies will
be used as often as possible to convey the material. Integration between
different media format will be done as often as practicable.
COURSE
SCHEDULE
Session
1 Ch 1
Introduction
to POM
Case:
Total Recall
Video:
Ok Factory
Study
Guide: Ch1 Multiple choices (MC) & True or False (TF)
http://highered.mcgraw-hill.com/sites/0070911894/student_view0/chapter1/
Session
2 Ch 2 Ch
3
Competitiveness,
Strategy and Productivity
Case:
Westjet
Study
Guide Ch2 (MC) (TF) Prob 1&
2
http://highered.mcgraw-hill.com/sites/0070911894/student_view0/chapter2/
Forecasting
Video
St-Alexius Medical center
Study
Guide Ch 3 (TF) Prob 1
http://highered.mcgraw-hill.com/sites/0070911894/student_view0/chapter3/
Session
3 Ch 4 Ch5
Product
and service design
Case:
“Open Wide and Say Ultra”
Video:
Tri-State industries & Genesis System Group
Study
Guide Ch4 (TF) (MC)
http://highered.mcgraw-hill.com/sites/0070911894/student_view0/chapter4/
Capacity
Planning
Case:
Air Canada
Study
Guide Ch 5 (MC) Prob 1&3
http://highered.mcgraw-hill.com/sites/0070911894/student_view0/chapter5/
Session
4 Ch 6 Ch 8
Process
selection and Facility Layout
Operations
Tour/Case: Redpath sugar
refinery
Video:
Study
Guide Ch 6 (TF) (MC)
http://highered.mcgraw-hill.com/sites/0070911894/student_view0/chapter6/
Location
Planning and Analysis
Operations
Tour/Case:
Video:
Study
Guide Ch 8 (TF) (MC)
http://highered.mcgraw-hill.com/sites/0070911894/student_view0/chapter6/
Session
5 Ch 7 Ch7s
Design
of work Systems
Case:
Video:
Gortrac
Study
Guide Ch 7 (TF) (MC)
http://highered.mcgraw-hill.com/sites/0070911894/student_view0/chapter7/
Learning
curves
Case:
Renovating the
Video:
Lousville slugger
StudyGuide
http://highered.mcgraw-hill.com/sites/0070911894/student_view0/chapter7/
Session
6 Ch 9 & Ch 10
Introduction
to Quality & Quality control
Video-Case:
Honda
Case:
Walkerton’s Water Outbreak
Study
Guide Ch 9 (TF) (MC)
Study
Guide Ch 10 (TF) (MC) Prob 1
http://highered.mcgraw-hill.com/sites/0070911894/student_view0/chapter9/
http://highered.mcgraw-hill.com/sites/0070911894/student_view0/chapter10/
Session
7 Ch 11
Total
Quality Management & Quality Control
Case:
Alcoa’s Experience with TQM Implementation
Study
Guide Ch 10s (TF) (MC)
http://highered.mcgraw-hill.com/sites/0070911894/student_view0/chapter11/
Session
8 Ch 12& Ch
12S
Supply
Chain management & Purchasing and Supplier Management
Case:
Bank of Montréal
Study
Guide Ch 16 (TF) (MC) Prob 1
http://highered.mcgraw-hill.com/sites/0070911894/student_view0/chapter12/
Session
9 Ch 13
Inventory
management
Case:
UPD Manufacturing
Study
Guide Ch 11 (TF) (MC) Prob 1
http://highered.mcgraw-hill.com/sites/0070911894/student_view0/chapter13/
Session
10 Ch14
Aggregate
Planning
Case:
Eight Glasses a Day
Video:
Federal Signal Vision Light System
Study
Guide Ch 12 (TF) (MC) Prob 1 &
5
http://highered.mcgraw-hill.com/sites/0070911894/student_view0/chapter14/
Session
11 Ch15
MRP
& ERP
Operations
Tour/Case: Stickley Furniture
Study
Guide Ch 13 (TF) (MC) Prob
1&2
Video:
ERP Implementation at Hillrich & Bradsby
http://highered.mcgraw-hill.com/sites/0070911894/student_view0/chapter15/
Session
12 Ch17
Ch16
Scheduling
Study
Guide Ch 15 (TF) (MC) Prob 4-8
(Inclusive)
http://highered.mcgraw-hill.com/sites/0070911894/student_view0/chapter16/
Just
In time
Video:
Implementing JIT at Tri-States Industries
http://highered.mcgraw-hill.com/sites/0070911894/student_view0/chapter16/
Session
13
Ch16
BIG
JIT / Lean Production Systems
Operations
Tour/Case: Boeing
Study
Guide Ch 14 (TF) (MC) Prob 1
http://highered.mcgraw-hill.com/sites/0070911894/student_view0/chapter16/
Current
issues/Special Topic in POM
Brief
review in preparation for the final